What our clients say...
“Before we met with your company in 1994, we were literally selling tickets out of shoe boxes. Your company immediately got us up and running with an excellent computerized ticketing operation… PYRAMID has always been there to give us support in a timely manner… I would strongly recommend PYRAMID Business Systems as an excellent choice for any company looking to improve their computerized network operations.”
Michael Urda, President
Binghamton Mets Baseball Club, Inc
I’ve been working with PYRAMID Business Systems for over 10 years now. I have found that they are able to handle everything I have thrown their way. Not only do they handle every job with exceptional customer service and friendly, helpful attitudes, but they’ve always taken the time to explain and teach as they go. It’s this extra detail that helps me tackle the small things on my own and call in the experts for everything else. And in this economy, this helps me keep my costs down. They have always been a fair and reasonable company to work with. I value the partnership that I have with them.
Erin M. Welch
Operations Manager
Oryx Insurance Brokerage, Inc.
"As a sole practitioner in a remote area I expected to be placed on someone’s waiting list. Instead I received a prompt response by a superior technician who went out of his way to get our operation up and running."
Michael P. DeGroat
Law Offices of Michael P. Degroat
"As our sole IT support vendor we rely on your expertise to guide our decisions about the maintenance and growth of our PC network. Over the past two years you have assisted us in improving the stability and reliability of our network. When we do have urgent needs PYRAMID is quick to react as it understands the importance of our network in our business. PYRAMID makes my job as the Medical Coaches System Administrator easier."
Brett Buzzy
System Administrator
Medical Coaches, Inc.
“Our relationship with PYRAMID goes back 17 plus years… We are proud to say that PYRAMID has been there to help us every step of the way and we recommend them to anyone who needs technical expertise in computers, computer security or computer equipment.”
Mario C. DiFulvio, President
Horizons Federal Credit Union
|
PYRAMID Business Systems, Inc. provides a complete spectrum of information technology services to our valued customers. If you have an IT staff, we can complement their efforts. If you don't have a computer specialist, we can offer a cost-effective alternative to hiring a full-time dedicated staff.
 PYRAMID Business Systems offers certified and experienced engineers that provide your company with managed services that include preventative maintenance and technical support. PYRAMID enables your business to optimize your technology investment and insure system reliability and security.
PYRAMID is a Microsoft Gold Partner with Microsoft Small Business Specialist, Microsoft Networking Infrastructure and Microsoft Advanced Infrastructure Solutions competencies. PYRAMID has Microsoft Certified System Engineers (MCSE) and Microsoft Certified Professionals (MCP) on staff locally to assist you.
PYRAMID is a Cisco Select Partner and has Cisco Certified Engineers.
Disaster Recovery and Business Continuity Solutions
- Hardware & Software Solutions
- Remote backup solutions
- On-going monitoring and maintenance
 General IT Services
- Professional IT Consulting
- On-site technical support
- "Help Desk" telephone support
- Computer and printer repair
Networking
- Network design
- Network implementation services
- Network integration services
- Legacy platform migrations
- Wireless technologies
- Secure remote access technologies
- Internet content filtering Anti-virus, spam and spyware solutions
Security
- Security vulnerability assessments
- Penetration testing
- Security policy assessment
- Regulatory compliance audit
- Firewall implementation
- Network mapping and documentation
- Risk assessment
Application Development
- Business needs analysis
- Specification development
- Custom programming services
- Existing application customization
- Web site design
Managed Services
- RNMS - Remote Network Management Services provides our clients with proactive system administration and preventative maintenance remotely from our secure Operations Center on a regular scheduled basis. RNMS provides the technical expertise that an organization may not otherwise be able to justify on their own. RNMS may prevent a sudden network crisis and will reduce remedial technical support calls. Computer systems today are complex and RNMS is an affordable investment in your network infrastructure to insure performance and system reliability.
- OMS - On-site Management Services - A senior engineer is scheduled on-site and will be responsible for the overall maintenance of your network. OMS allows us to take control of IT issues typically not addressed when providing remedial problem resolution such as security, disaster recovery, business continuity planning, policies and procedures, regulatory agency compliance, uniformity of document storage, etc. OMS allow us to implement measures to improve efficiency and optimize your investment in technology.
Other Services
- Managed network monitoring
- Training services
- Bid specification development
- Outsourcing/staff supplement
- Comprehensive IT infrastructure network analysis - A process to ensure your network is designed and managed appropriately to provide a stable, reliable and efficient operating environment.
|
